QCOSS Stakeholder Survey

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2019 Stakeholder Survey

Please answer every item that is relevant to you. This should be the majority of questions. Please allow approximately 5-10 minutes to complete the survey.

Key stakeholders

Specialist service delivery

Thank you for taking the time to complete this survey.
Your views are important to us.

Key stakeholders
1	What is your name (optional)?
2	Which of the following best describes your job?
3	Which of the following best describes your position in the organisation:
4	What is the main focus of your organsation?
Specialist service delivery
5	Which services does your organisation provide (you can tick more than one)?	Early years child services Child protection Community development Legal Disability Employment Family and children Domestic and family violence Health Drug and alcohol Housing and homelessness Aboriginal and Torres Strait Islander Lesbian, Gay, Bisexual and Transgender Mental health Multicultural/Culturally & Linguistically Diverse Community/Neighbourhood centre Seniors Transport Youth Peak Other
6	What size is your organisation (FTE = full-time equivalent number of staff members)?
7	What is the annual income of your organisation?
8	Where is your organisation located? Please include your postcode.
9	Does your organisation have a statewide footprint?
	Yes No
10	Does your organisation have a regional footprint? If so, which region.

Familiarity
11	How familiar are you with QCOSS and its activities?
		Very Unfamiliar	Unfamiliar	Neutral	Familiar	Very Familiar	NA

Perception
12	What is your overall satisfaction rating of QCOSS?
		Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied

13	Please describe your level of agreement with the following statements: Where Strongly Disagree = SD, Disagree = D, Neutral = N, A = Agree, Strongly Agree = SA and Not Applicable = NA.
	QCOSS is a consultative organisation	SD	D	N	A	SA	NA
	QCOSS is a responsive organisation	SD	D	N	A	SA	NA
	QCOSS has helped my organisation achieve its goals	SD	D	N	A	SA	NA
	QCOSS works for the betterment of people experiencing poverty and disadvantage	SD	D	N	A	SA	NA
	QCOSS staff are knowledgeable	SD	D	N	A	SA	NA
	QCOSS informs my thinking and provides leadership	SD	D	N	A	SA	NA
	QCOSS provides up to date information	SD	D	N	A	SA	NA
	QCOSS provides effective policy advice and solutions	SD	D	N	A	SA	NA
	QCOSS is an effective advocate for people experiencing poverty and disadvantage	SD	D	N	A	SA	NA
	QCOSS is well engaged with the sector	SD	D	N	A	SA	NA
	QCOSS is well engaged with communities across Queensland	SD	D	N	A	SA	NA
	QCOSS is a good organisation to work with	SD	D	N	A	SA	NA

14	How would you rate the value QCOSS provides to your organisation?
		Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
15	How many times have you interacted with QCOSS in the last 12 months?
		Never	Rarely	Monthly	Weekly	Daily	NA
16	Which of the following has your organisation been involved with in the last 12 months?
	Conferences Events Training Receiving publications / information Networking meetings Policy / advocacy Providing services to QCOSS Attending reference committee/consultative group/ meetings Changing Lives, Changing Communities Energy Savvy Families Strengthening our place Human Services Quality Framework Essential Services Consultative Groups Quality Collaboration Network Queensland Accessing Interpreters Working Group Rural and Remote Workforce Initiative Place based approaches, including the Community of Practice
17	Over the last 12 months, has your perception of QCOSS changed?
	More positive Much the same Less positive
18	Do you have any final comments?

19	What would you like to see from us in the future?

20	What should our future policy focus be? Please indicate your top five priority areas.
1)
2)
3)
4)
5)
21	Have you considered joining QCOSS?
	Yes - why No - why not

Follow up
22	Would you like QCOSS to contact you in response to this survey?
	Yes No
23	How would you prefer to be contacted?
	Phone Email Please provide contact details


2019 Stakeholder Survey

Please answer every item that is relevant to you. This should be the majority of questions. Please allow approximately 5-10 minutes to complete the survey.
How to get around this form: You can navigate around this survey using your mouse. Alternatively you can move between items by using the tab key (hold shift and tab to go in the reverse order). To change the field you’re in you can use the arrow keys and you can select a particular option in the field using the space bar. At the end of the survey please press the "submit survey" button. What is the Purpose of the Survey? This survey is your opportunity to provide feedback on what you value about QCOSS and what you believe could be improved. Your responses will feed into the strategic and operational planning process to help guide the focus of QCOSS. We are keen to hear your views and thoughts. There are no right or wrong answers. Positive and negative answers will provide valuable insight into how you view QCOSS and are welcomed. We encourage you to complete the survey so we can better understand how we can support our members .