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2019 Member Survey


Please answer every item that is relevant to you. This should be the majority of questions. Please allow approximately 5-10 minutes to complete the survey.


How to get around this form: You can navigate around this survey using your mouse. Alternatively you can move between items by using the tab key (hold shift and tab to go in the reverse order). To change the field you’re in you can use the arrow keys and you can select a particular option in the field using the space bar. At the end of the survey please press the "submit survey" button.

What is the Purpose of the Survey? This survey is your opportunity to provide feedback on what you value about QCOSS and what you believe could be improved.  Your responses will feed into the operational planning process to help guide the focus of QCOSS during the next 12 months.

We are keen to hear your views and thoughts.  There are no right or wrong answers.  Positive and negative answers will provide valuable insight into how you view QCOSS and are very welcome.

We encourage you to complete the survey so we can better understand how we can support our members.



1
What do you believe are the three most pressing social issues facing your community today?
 
2
What do you believe is the most pressing issue facing your organisation today?
 
3 What would be the most beneficial policy area for QCOSS to explore?
Please indicate your top five priority areas.
1)


2)


3)


4)


5)



4 What is it you value most about the role of QCOSS?
 
5 What is the one thing QCOSS could do better to support your organisation and make a difference?
 
6 What is the one thing QCOSS could do better to support your community and make a difference?
 


7 What would you like to see from us in the future?
 


8 What type of activities / events would you like us to run in the future?
 



9

Please describe your level of agreement with the following statements:
Where Strongly Agree = SA, A = Agree, Neutral = N, Disagree = D, Strongly Disagree = SD, and Not Applicable = NA.

 

QCOSS is a consultative / engaging organisation

SA
A
N
D

SD

NA

 

QCOSS is a responsive organisation

SA
A
N
D

SD

NA

 

QCOSS has helped my organisation achieve its goals

SA
A
N
D

SD

NA

 

QCOSS works to improve the lives of people experiencing poverty and disadvantage

SA
A
N
D

SD

NA

 

QCOSS membership is a good investment

SA
A
N
D

SD

NA

 

QCOSS staff are knowledgeable

SA
A
N
D

SD

NA

 

QCOSS informs my thinking and provides leadership

SA
A
N
D

SD

NA

 

QCOSS provides up to date information

SA
A
N
D

SD

NA

 

QCOSS provides effective policy advice

SA
A
N
D

SD

NA

 

QCOSS is an effective advocate for people experiencing poverty and disadvantage

SA
A
N
D

SD

NA


10

Which of the following have you used or been involved in in the past year:

 

A QCOSS event

Yes
Not Sure
No

 

Used advocacy tools provided by QCOSS

Yes
Not Sure
No

 

Contributed to a submission or policy position written by QCOSS

Yes
Not Sure
No

 

Read a submission or policy position written by QCOSS

Yes
Not Sure
No

 

Used Community Door to find information

Yes
Not Sure
No

 

Visited the QCOSS website

Yes
Not Sure
No

11 How would you prefer to engage with QCOSS (you can tick more than one)?
a) Email
b) Regular e-news bulletin
c) Website
d) Phone
e) Events
f) Social media, if so, which platform - Twitter, Facebook, LinkedIn
g) Face-to-face
h)

Other


12

How likely is it that you would recommend QCOSS membership to another community services organisation?

 

(1) Unlikely ----------------------------------------- Very Likely (10)

NA
13 Did you know that QCOSS manages and develops the Community Door suite of websites, which includes Community Door, Network Spaces, Community Door eTraining and StudioQ?
 


14a Have you accessed the Community Door website before?
 
14b If yes, has the resources or information on the Community Door website supported you in the work that you do?
 
15 Do you have feedback on the Community Door suite of websites?
 

A bit about your organisation
The following information is used for statistical purposes only and will remain strictly confidential

A What type of organisation are you from?
B

Which of the following best describes your job?


C What size is your organisation (FTE = full-time equivalent number of staff members)?
D

What is the annual income of your organisation?

E

Where is your organisation located? Please include your postcode.

F Which services does your organisation provide? (you can tick more than one) Early years child services
Child protection
Community development / building
Legal
Disability
Employment
Family and children
Domestic and family violence
Health
Drug and alcohol
Housing and homelessness
Aboriginal and Torres Strait Islander
Lesbian, Gay, Bisexual and Transgender
Mental health
Multicultural / CALD
Neighbourhood / community centre
Seniors
Transport
Financial counselling /literacy
Disaster recovery
Youth
Other
Peak
G Are you funded by?
H How many volunteers does your organisation work with?

1-19
20-100
more than 100


*Optional Section - If you are comfortable providing contact information to allow QCOSS to follow up on any responses made here please provide.

Note: This is strictly optional and not required and will not be used for marketing purposes
>

I* Name of your organisation:
J* Your name:
K* Your email/contact phone:


Thank you for taking the time to complete this survey.
Your views are important to us.


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