QCOSS Member Survey


2019 Member Survey

Please answer every item that is relevant to you. This should be the majority of questions. Please allow approximately 5-10 minutes to complete the survey.
How to get around this form: You can navigate around this survey using your mouse. Alternatively you can move between items by using the tab key (hold shift and tab to go in the reverse order). To change the field you’re in you can use the arrow keys and you can select a particular option in the field using the space bar. At the end of the survey please press the "submit survey" button. What is the Purpose of the Survey? This survey is your opportunity to provide feedback on what you value about QCOSS and what you believe could be improved. Your responses will feed into the operational planning process to help guide the focus of QCOSS during the next 12 months. We are keen to hear your views and thoughts. There are no right or wrong answers. Positive and negative answers will provide valuable insight into how you view QCOSS and are very welcome. We encourage you to complete the survey so we can better understand how we can support our members.

1	What do you believe are the three most pressing social issues facing your community today?

2	What do you believe is the most pressing issue facing your organisation today?

3	What would be the most beneficial policy area for QCOSS to explore? Please indicate your top five priority areas.
1)
2)
3)
4)
5)

4	What is it you value most about the role of QCOSS?

5	What is the one thing QCOSS could do better to support your organisation and make a difference?

6	What is the one thing QCOSS could do better to support your community and make a difference?

7	What would you like to see from us in the future?

8	What type of activities / events would you like us to run in the future?

9	Please describe your level of agreement with the following statements: Where Strongly Agree = SA, A = Agree, Neutral = N, Disagree = D, Strongly Disagree = SD, and Not Applicable = NA.
	QCOSS is a consultative / engaging organisation	SA	A	N	D	SD	NA
	QCOSS is a responsive organisation	SA	A	N	D	SD	NA
	QCOSS has helped my organisation achieve its goals	SA	A	N	D	SD	NA
	QCOSS works to improve the lives of people experiencing poverty and disadvantage	SA	A	N	D	SD	NA
	QCOSS membership is a good investment	SA	A	N	D	SD	NA
	QCOSS staff are knowledgeable	SA	A	N	D	SD	NA
	QCOSS informs my thinking and provides leadership	SA	A	N	D	SD	NA
	QCOSS provides up to date information	SA	A	N	D	SD	NA
	QCOSS provides effective policy advice	SA	A	N	D	SD	NA
	QCOSS is an effective advocate for people experiencing poverty and disadvantage	SA	A	N	D	SD	NA

10	Which of the following have you used or been involved in in the past year:
	A QCOSS event	Yes	Not Sure	No
	Used advocacy tools provided by QCOSS	Yes	Not Sure	No
	Contributed to a submission or policy position written by QCOSS	Yes	Not Sure	No
	Read a submission or policy position written by QCOSS	Yes	Not Sure	No
	Used Community Door to find information	Yes	Not Sure	No
	Visited the QCOSS website	Yes	Not Sure	No

11	How would you prefer to engage with QCOSS (you can tick more than one)?
a)	Email
b)	Regular e-news bulletin
c)	Website
d)	Phone
e)	Events
f)	Social media, if so, which platform - Twitter, Facebook, LinkedIn
g)	Face-to-face
h)	Other

12	How likely is it that you would recommend QCOSS membership to another community services organisation?
	(1) Unlikely ----------------------------------------- Very Likely (10)	NA
13	Did you know that QCOSS manages and develops the Community Door suite of websites, which includes Community Door, Network Spaces, Community Door eTraining and StudioQ?

14a	Have you accessed the Community Door website before?

14b	If yes, has the resources or information on the Community Door website supported you in the work that you do?

15	Do you have feedback on the Community Door suite of websites?

A bit about your organisation The following information is used for statistical purposes only and will remain strictly confidential
A	What type of organisation are you from?
B	Which of the following best describes your job?
C	What size is your organisation (FTE = full-time equivalent number of staff members)?
D	What is the annual income of your organisation?
E	Where is your organisation located? Please include your postcode.
F	Which services does your organisation provide? (you can tick more than one)	Early years child services Child protection Community development / building Legal Disability Employment Family and children Domestic and family violence Health Drug and alcohol Housing and homelessness Aboriginal and Torres Strait Islander Lesbian, Gay, Bisexual and Transgender Mental health Multicultural / CALD Neighbourhood / community centre Seniors Transport Financial counselling /literacy Disaster recovery Youth Other Peak

G	Are you funded by?
H	How many volunteers does your organisation work with?	1-19 20-100 more than 100

*Optional Section - If you are comfortable providing contact information to allow QCOSS to follow up on any responses made here please provide.

Note: This is strictly optional and not required and will not be used for marketing purposes>

I*	Name of your organisation:
J*	Your name:
K*	Your email/contact phone:


Thank you for taking the time to complete this survey. Your views are important to us.

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